Privacy Policy

We believe transparency builds trust. This policy explains how Sagacity Insights collects, uses, and protects your personal information when you use our film editing education platform.

Last Updated: January 15, 2025

Information We Collect

When you interact with our film editing education platform, we collect different types of information to provide you with personalized learning experiences and improve our services.

Personal Information You Provide

  • Name, email address, and contact details when you register for courses
  • Educational background and experience level for course recommendations
  • Payment information processed through secure third-party providers
  • Project submissions, assignments, and creative work for evaluation
  • Communications with instructors and support team
  • Feedback, reviews, and survey responses about our courses

Automatically Collected Information

  • Device information including IP address, browser type, and operating system
  • Usage patterns such as course completion rates and time spent on materials
  • Technical data like connection speed for optimal video streaming
  • Cookies and similar technologies for platform functionality
  • Location data to comply with regional educational regulations

How We Use Your Information

Your information helps us deliver effective film editing education tailored to your learning goals and technical requirements.

  1. Educational Services: Providing access to course materials, tracking progress, and enabling instructor feedback on your film editing projects.
  2. Platform Enhancement: Improving video streaming quality, optimizing learning paths, and developing new curriculum based on student needs.
  3. Communication: Sending course updates, technical announcements, and educational resources relevant to film editing techniques.
  4. Support Services: Responding to technical issues, answering questions about assignments, and providing career guidance.
  5. Legal Compliance: Meeting educational regulations in Taiwan and protecting intellectual property rights of course content.
  6. Security Measures: Preventing unauthorized access to course materials and protecting student work from plagiarism.

We never sell your personal information to third parties. Your creative work and learning progress remain confidential and are used solely for educational purposes.

Data Sharing and Third Parties

We work with carefully selected partners to enhance your learning experience while maintaining strict data protection standards.

Educational Partners

  • Industry professionals who provide guest lectures and portfolio reviews
  • Software companies offering student discounts on editing tools
  • Career services helping graduates find opportunities in film industry
  • Technology providers ensuring reliable video streaming and platform performance

Service Providers

  • Cloud storage services protecting your project files and course materials
  • Payment processors handling tuition and fee transactions securely
  • Communication platforms enabling instructor-student interaction
  • Analytics services helping us understand learning effectiveness

All third-party partners sign strict confidentiality agreements and are required to protect your information according to international privacy standards.

Your Privacy Rights

You have comprehensive control over your personal information and learning data on our platform.

  1. Access Rights: Request copies of all personal information we hold about your account and learning activities.
  2. Correction Rights: Update or correct any inaccurate information in your profile or academic records.
  3. Deletion Rights: Request removal of your personal data, though some educational records may be retained for accreditation purposes.
  4. Portability Rights: Download your course progress, project files, and certificates in standardized formats.
  5. Restriction Rights: Limit how we process certain types of your information while maintaining essential educational services.
  6. Objection Rights: Opt out of non-essential communications and marketing materials related to additional courses.

To exercise any of these rights, contact our privacy team at info@sagacity-insights.com. We respond to all requests within 30 days and provide clear explanations of any limitations due to educational or legal requirements.

Data Security and Protection

Protecting your creative work and personal information is fundamental to maintaining trust in our educational community.

Technical Safeguards

  • End-to-end encryption for all file uploads and project submissions
  • Secure servers with regular security audits and vulnerability assessments
  • Multi-factor authentication protecting student and instructor accounts
  • Regular backups ensuring your course progress and projects are never lost
  • Access controls limiting staff interaction with student data to educational purposes only

Operational Security

  • Staff training on privacy protection and confidential handling of student information
  • Incident response procedures for quickly addressing any security concerns
  • Regular security updates and patches to all platform components
  • Monitoring systems detecting and preventing unauthorized access attempts

While we implement industry-leading security measures, we also encourage students to use strong passwords and keep their account credentials confidential.

Data Retention and Deletion

We retain your information only as long as necessary for educational purposes and legal compliance requirements in Taiwan.

Active Student Data

  • Course materials and progress data retained throughout enrollment period
  • Project files and submissions kept for instructor evaluation and portfolio development
  • Communication records maintained for ongoing educational support
  • Payment information securely deleted after successful transaction processing

Graduate Data Retention

  • Academic transcripts and certificates maintained for verification purposes
  • Portfolio projects kept for three years to support career development
  • Contact information retained for alumni communications and industry opportunities
  • Personal details automatically deleted after five years unless explicitly requested to maintain

You can request early deletion of specific data types while maintaining essential academic records required for degree verification and industry credentials.

International Data Transfers

As an educational platform serving students interested in global film industry opportunities, some data processing occurs outside Taiwan.

Cross-Border Educational Services

  • Cloud storage providers with servers in multiple regions for optimal performance
  • Guest instructors from international film studios accessing student projects for reviews
  • Industry partnership programs connecting students with global opportunities
  • Software integration with editing tools developed by companies worldwide

All international data transfers use approved safeguarding mechanisms including standard contractual clauses and adequacy decisions. We ensure your information receives equivalent protection regardless of processing location.

Cookies and Tracking Technologies

Our platform uses various technologies to enhance your learning experience and provide personalized educational content.

Essential Cookies

  • Authentication cookies keeping you logged in during study sessions
  • Preference cookies remembering your video quality and playback settings
  • Security cookies protecting against unauthorized access to course materials
  • Progress tracking cookies saving your location within video lectures

Analytics and Performance

  • Learning analytics helping instructors understand which concepts need additional explanation
  • Technical performance monitoring ensuring smooth video streaming across devices
  • Feature usage tracking guiding platform improvements and new tool development
  • Error reporting systems helping us quickly resolve technical issues

You can manage cookie preferences through your browser settings, though disabling essential cookies may limit access to certain course features and progress tracking capabilities.

Updates to This Policy

Privacy laws and educational technology continue evolving. We update this policy regularly to reflect changes in our practices and regulatory requirements.

We notify all students of significant policy changes via email and platform announcements at least 30 days before implementation. Continued use of our services after updates indicates acceptance of revised terms.

Previous policy versions remain available upon request for students who want to understand how our privacy practices have evolved over time.

Contact Our Privacy Team

Questions about your privacy rights or how we handle your information? Our dedicated privacy team responds to all inquiries promptly.

Email: info@sagacity-insights.com

Address: 403, Taiwan, Taichung City, West District, Gongyi Rd, 68號B2

Phone: +88635221002

Response Time: Within 72 hours for privacy-related inquiries